Advanced Auto Parts: Accelerates EX from Remedy to ServiceNow®

Revving up a better EX for 70,000 employees.

Advance Auto Parts

The Brief

Advanced Auto Parts had an expiring contract with Remedy and wanted to upgrade the employee experience using ServiceNow®.

What We Did

The Anti moved 25 HR Service Catalog request items from Remedy to ServiceNow® completing a Workday integration in just 16 weeks.

Results

Advanced Auto Parts 70,000 employees in 5,100 stores across the United States, Canada, Puerto Rico and the Virgin Islands now enjoy a streamlined, modern employee experience.

Highlights
  • 16 week implementation
  • Workday integration
  • 25 HR Service Catalog request items