Providing a Better Employee Experience with Dick’s Sporting Goods

HR Case & Knowledge and Employee Center Pro increases engagement for DSG employees

Dick’s Sporting Goods

The Brief:

Dick’s Sporting Goods (DSG) is America’s largest sporting goods retailer, with 854 stores and 50,000+ employees. The Fortune 500 company sought to provide a better employee experience, so they called upon The Anti to implement ServiceNow HR Case & Knowledge and Employee Center Pro (Portal). DSG began their ServiceNow journey with HRSD by leveraging the Greenfield ServiceNow Deployment.

What We Did:

The Anti deployed 5 DSG-defined HR Services and 19 Prescriptive Services, as well as the Employee Center within the 18-week timeline. Most recently we’ve helped DSG deploy Employee Relations and build out a custom workday integration.


DSG’s 50,000+ employees, from corporate offices to stores and distribution centers, are now living the modernized employee experience. As a result, the company is seeing increased engagement from these employees.

  • Migrated to ServiceNow HRSD from Outlook and Email
  • Dedicated launch for corporate employees, followed by stores and distribution centers
  • Employee Relations
  • Employee Center Pro