Providing a Better Employee Experience with Dick’s Sporting Goods
HR Case & Knowledge and Employee Center Pro increases engagement for DSG employees
The Brief:
Dick’s Sporting Goods (DSG) is America’s largest sporting goods retailer, with 854 stores and 50,000+ employees. The Fortune 500 company sought to provide a better employee experience, so they called upon The Anti to implement ServiceNow HR Case & Knowledge and Employee Center Pro (Portal). DSG began their ServiceNow journey with HRSD by leveraging the Greenfield ServiceNow Deployment.
What We Did:
The Anti deployed 5 DSG-defined HR Services and 19 Prescriptive Services, as well as the Employee Center within the 18-week timeline. Most recently we’ve helped DSG deploy Employee Relations and build out a custom workday integration.
Results:
DSG’s 50,000+ employees, from corporate offices to stores and distribution centers, are now living the modernized employee experience. As a result, the company is seeing increased engagement from these employees.
- Migrated to ServiceNow HRSD from Outlook and Email
- Dedicated launch for corporate employees, followed by stores and distribution centers
- Employee Relations
- Employee Center Pro
