Success Stories

Nothing gets us fired up like seeing our customers achieve their goals and exceed their employee’s expectations. Here are a few HR teams that are feeling the love right now:

Success Stories
Qurate Your Success: Mastering HR Service Delivery with ServiceNow + Workday

Courtney Zaun, Qurate's Senior Manager of People Digital Transformation, shares insights and experiences from Qurate's successful ServiceNow implementation and the transformative impact it has had on their HR operations.

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Success Stories
Transforming Facility Management for 63,000 Employees

In the midst of growing operational demands, ServiceNow Workplace Service Delivery becomes a pivotal tool in streamlining operations and improving employee experiences.

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Success Stories
HCAI Augments Cross-Departmental Collaboration with ServiceNow

Transforming government processes into strategic workflows

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Success Stories
A Deep Dive into Edwards Lifesciences ServiceNow HRSD Transformation

Suzanna Hedberg, Senior Director of HR Technology, shares how Edwards Lifesciences partnered with ServiceNow and The Anti to design and deliver an intuitive employee experience for 19,000+ global employees.

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Success Stories
Ring the Bell with ServiceNow: Moffitt Cancer Center's HRSD Transformation Journey

Nicole Ogrodzinski, Director of Business Systems, shares how Moffitt Cancer Center, with ServiceNow, World Wide Technology (WWT) and The Anti, created an intuitive employee experience for 7,800+ employees in the U.S.

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Success Stories
Solving HR Service Delivery with Sherlock and ServiceNow

Kristen Early, Senior Director, Global HR Shared Services, from Visteon shares how Visteon partnered with ServiceNow and The Anti to create an intuitive employee experience that resulted in 70% case deflection in just 12 weeks.

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Success Stories
Access/Answer/Assistance: How Avery Dennison Transformed Global HR Service Delivery with ServiceNow

Chassidy Rellinger, Vice President, Total Rewards & Workforce Operations, shares how Avery Dennison, together with ServiceNow, Leapgen and The Anti, created an intuitive employee experience for 35,000+ employees in over 50 countries.

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Success Stories
Today it's COVID-19, Tomorrow, Who Knows

The American Red Cross shares how, together with ServiceNow and The Anti, was able to (mid-implementation) quickly set-up their portal and communication to support their 19,000 full-time employees in the wake of COVID-19.

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Success Stories
Health Department Automates Personnel Action

When the California Department of Public Health was chartered by the State to hire over 1,000 new employees in one year, the agency required enhanced personnel action processes.

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Success Stories
PwC Canada Unlocks a Customized and Memorable Onboarding Experience

Companies who engage employees in a motivating onboarding process experience higher employee engagement, stronger retention, and increased productivity.

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Success Stories
University of Notre Dame Delivers Top-Tier Experience to Match Top-Tier Academics

ServiceNow HRSD provides the institution with visibility and self-service

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Success Stories
The California Department of Housing & Community Development Digitizes HR Processes

The previously manual and time-intensive state Form 200 was stifling resources and efficiency. Automation provided a smooth and efficient end-to-end process for the department.

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Success Stories
Iron Mountain Unifies the Global Employee Experience and Improves HR Operational Reporting

Sunsetting Legacy Case Management tool with ServiceNow IT Service Management and HR Service Delivery

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Success Stories
Moffitt Augments the Employee Experience

The smooth transition from Cherwell to ServiceNow HR Service Delivery

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Success Stories
United Airlines Speeds Up the Onboarding Process

Modifying the background check system makes onboarding a breeze.

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Success Stories
SCA Health Unifies its System

A well-branded portal creates a seamless experience

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Success Stories
Southern Company Electrifies the Employee Experience

Learn how America’s No. 2 Best Large Employer took action with ServiceNow HRSD

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Success Stories
Premier Health Partners Reaches the Goal of a Digital Workforce

Reducing workloads and productivity

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Success Stories
Freddie Mac Envisions a Dramatic Improvement in Employee Experience

A multi-year continuous development relationship follows a successful project

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Success Stories
Equinix Engages an Innovative Partner for Global Onboarding

A several phase deployment, integrations, and deep links.

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Success Stories
Recharging the Employee Experience with Energizer

Sunsetting an old partner warrants rejuvenation

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Success Stories
Providing a Better Employee Experience with Dick’s Sporting Goods

HR Case & Knowledge and Employee Center Pro increases engagement for DSG employees

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Success Stories
CalSTRS Consolidates Workspace with WSD

New possibilities for hybrid work environments

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Success Stories
Tracking, Managing, and Measuring Cases with AVANGRID, Inc.

A NeoCase replacement and ServiceNow HRSD deployment

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Success Stories
American Red Cross Transforms HR Delivery

The mid-project onset of a pandemic, Emergency Response Deployment, and a successful implementation.

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Success Stories
The Auto Club Group - Creating Safer Workplaces in 13 days.

Agile partners succeed under pressure.

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Success Stories
Endurance - A Seamless HR Experience Across the Globe

Endurance wanted to provide international teams with a consistent HR experience.

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Success Stories
FIS - Modernizing the global employee experience

FIS implements ServiceNow® to gain efficiencies, upgrade onboarding and improve EX.

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Success Stories
Visteon - Solving HR Service Delivery with Sherlock & ServiceNow®

Visteon achieves 70% tier 1 case deflection in 12 weeks post go-live.

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Success Stories
Magellan - Seamless Case Management with ServiceNow®

Cleaning up data to find truth in analytics.

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Success Stories
Mayo - Updgrades from NeoCase to ServiceNow

A tight deadline, 1200 knowledge articles, and 3 integrations? No problem.

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Success Stories
Kettering Health - Avoid ‘Answer Shopping’ with Practical Support

Disparate ticketing systems left users with more questions than answers.

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Success Stories
C&S Wholesale Grocers - A Personalized HR Experience

C&S doesn't let an upgrade opportunity expire on the shelf.

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Success Stories
CentraCare - Modernizing employee experiences.

Moving from multiple antiquated and manual systems, CentraCare EX gets an upgrade.

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