If a genie were to grant you three wishes, what would you wish for? For me personally, my wish would be to add additional hours to the day. In this current era, we are multitasking on many different levels which is a great thing. However, we all know what happens when we spread ourselves too thin - quality diminishes. This, for me personally, also brings an increase in stress and anxiety.
Read MoreOne of the things that makes ServiceNow such a powerful platform is that it has been enabled out of the box with very powerful tools for you to use to understand what is happening on the platform. If you want to know where you stand in terms of how quickly your agents are able to close cases and/or how the team is performing, you have those tools at the ready. If you are looking to understand the basics of reporting in ServiceNow, you’ve come to the right place. In this blog, we will explore the fundamentals of reporting. Let’s get started!
Read MoreOne of the things I love most about working at The Anti is the vast variety of experience we bring to everything we do. Not only do we have incredibly gifted technical consultants, but our business process consultants are HR professionals to their core. Because of this dynamic mix, we are able to truly connect with your HR team, speak your language, and dig deep into how ServiceNow can improve your employee experience.
Read MoreMuch of my professional career has been focused on integrations - connecting Workday (an HCM platform) and passing data seamlessly into and out of other systems. The intent is to save various employee-personas both time and energy, and ensure there are no mishaps with things like addresses or routing numbers for direct deposit. It frees people up from menial tasks, sure, but the impact is actually much larger.
Read MoreI’ve participated in and consulted on numerous greenfield HR technology projects, each of them aiming for the stars. As you’d expect - how else would people gain excitement about the new project?
Read MoreYou fought to get your budget to implement the most amazing digital platform that will move your paper processes into automated workflows creating exceptional employee experiences with a powerhouse of real-time data.
Read MoreWhen I hit my 21st anniversary at a company I stayed with for 25 years, a friend asked me how it felt. I was not sure how to answer that, so I created a list of tips for longevity. Honestly, these are tips for thriving in the workplace and are as important to me now after eight months at The Anti as they were after 20+ years with my previous employer.
Read MoreWe’ve all been there. We have an expectation of what our desired goal should be. We’ve thought about how much something can provide the perfect experience to make our lives easier. However, at times the final product is not quite what we had envisioned. Arriving at the end of a project, goal, or objective shouldn’t be a destination unknown.
Read MoreIt is a common scenario for IT to be the first department to implement ServiceNow. This may have been done with little of an impact on other groups, like HR, using ServiceNow for their needs. Proceeding are 4 areas you should consider before planning an HRSD implementation when IT has already implemented ServiceNow.
Read MoreAs a Technical Consultant, I’ve recently participated in a few ServiceNow-empowered Onboarding projects. With roughly fifteen years working within the software implementation space I’m still amazed by the scope and complexity of Onboarding projects. What happens when a new employee joins a company? Anything, everything, or nothing at all.
Read MoreNot only are managers responsible for supporting successful business outcomes, but they also play a critical role in supporting diverse teams. With rapid changes in the workplace over the past three years, organizations have been forced to move away from the status quo and adjust to the rising requirements of employees who want a greater sense of community, easy interactions no matter where they are, more autonomy, and more support for upskilling and career growth.
Read MoreWhen I learn a new topic, I often need an analogy to help me see the new notion through the lens of something I already know. So, let’s talk HR service through the lens of taking your car to the mechanic.
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