Energy and Utilities

We help energy and utility companies facilitate connection, visibility, flexibility, and efficiency for employees regardless of their working location. Customers leverage ServiceNow to automate workflows and empower their teams from the office to the field. From making informed decisions to handling issues with confidence, companies can deliver seamless operations and reliable services to their employees.

Energy Utilities

Southern Company

Southern Company is one of the largest energy providers in the U.S. Home to 19,000 employees, Southern Company owns electric utilities, natural gas distribution utilities, a competitive generation company serving wholesale customers across America, and a nationally recognized provider of customized energy solutions, as well as fiber optics and wireless communications. Southern Company and The Anti have partnered together on numerous projects since 2020. Highlights of these projects include:

  • HR Case and Knowledge Management
  • Employee Center Pro
  • HR Agent Workspace

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Avangrid

Avangrid is a diversified energy and utility company with operations in 25 states. The company operates regulated utilities, electricity generation, and natural gas storage through three primary lines of business. Together, Avangrid and The Anti set out to implement:

  • HR Case and Knowledge Management
  • Employee Service Center
  • Safe Workplace Suite
  • Virtual Agent for HR
  • Employee Relations

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ONEOK

ONEOK is one of the largest energy midstream service providers in the United States with the longest refined petroleum products pipeline system in the country. The Anti partnered with Magellan Midstream Partners, who has since been acquired by ONEOK, to implement:

  • HR Case and Knowledge Management
  • Employee Center Pro
  • Employee Document Management
  • Virtual Agent for HR

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Energy and Utilities Successes