Hear from our Experts

5 Principles for Successfully Implementing ServiceNow HR Service Delivery
5 Principles for Successfully Implementing ServiceNow HR Service Delivery

First, I’d like to signify what the word “principles” means to us in the context of technology implementations. Principles are fundamental truths or propositions that serve as a foundation for a chain of reasoning.

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The Dreaded Performance Improvement Plan (PIP): ServiceNow Tokyo Release For the Win!
The Dreaded Performance Improvement Plan (PIP): ServiceNow Tokyo Release For the Win!

In my 20-plus years in HR across a number of different organizations, there has been no process perhaps less arduous or full of pain than the dreaded Performance Improvement Plan, or PIP as it is commonly referred to in the industry.

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My Journey to The Anti
My Journey to The Anti

When I posted on LinkedIn that I had joined The Anti, I received many well-wishes from colleagues that I had worked with in the past. There was one, however, that I did not see posts or comments from. That colleague was someone that I have known since graduate school.

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2022 HR Tech: Employee Portal Transformation with ServiceNow Employee Center Pro
2022 HR Tech: Employee Portal Transformation with ServiceNow Employee Center Pro

Last week, I had the privilege of speaking twice in the ServiceNow booth at the HR Technology Conference about how one of our customers recently transformed their employee portal experience using ServiceNow’s Employee Center Pro. This was also the first week that felt like a normal conference, with face-to-face meetings and seeing old colleagues for the first time in nearly three years. As I reflect on my time at the conference, I wanted to provide a recap of the story I shared.

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Congratulations on your well-deserved success, ServiceNow!
Congratulations on your well-deserved success, ServiceNow!

Wow! ServiceNow turned some heads this week at the HR Technology Show by winning the top HR product in 2022.

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Self-Care in 2022: Be Your Best Version
Self-Care in 2022: Be Your Best Version

May is Mental Health Awareness Month. According to youth.gov, Mental Health Month was established in 1949 to increase awareness of the importance of mental health and wellness in Americans' lives, and to celebrate recovery from mental illness.

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Start Your Employee Journey Implementation with People-centric Preparation
Start Your Employee Journey Implementation with People-centric Preparation

Just like experience design centers around people, so should project preparation. Planning for resource expectations, working to understand your users’ pain points and needs, and engaging with change management as early as possible are essential to the success of your project.

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Strengthen your Employer Brand by Delivering an Exceptional Employee Journey
Strengthen your Employer Brand by Delivering an Exceptional Employee Journey

You've spent weeks or even months finding and selecting the right candidate for a role. Your hard work and effort has paid off and they've accepted their offer. The hiring manager is ecstatic and the pre-hire is full of excitement and motivation. Workers in this climate have high expectations and will settle for nothing less - they don’t have to. So, what happens next is critical.

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Multiple routes, same destination
Multiple routes, same destination

It is safe to say summer is in full swing, and in turn, that may also mean that road trip season is officially upon us as well.

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Leading through COVID19
Leading through COVID19

First time CEO. First pandemic of our generation. The Anti. Those three things came together in a big way a couple of months ago. I’m not the type to panic, so I had to have a plan.

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HR & IT Together
HR & IT Together

During the last year, we’ve had a lot of interest in how HR and IT converge in the ServiceNow platform. I thought I would share a use case that bridged the two worlds in an interesting way.

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It’s ok to ask for help…we are in this TOGETHER!
It’s ok to ask for help…we are in this TOGETHER!

And just like that, Q1 is over and we are deep in the midst of Q2.

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