My Journey to The Anti

Throughout my last year there, I was restless. I sensed my arc had come back to Earth. "Is my work finished here”? "Do I need to pick a different lane”? "What's next”? It took a change of scenery and a professional "layover" at KPMG to gain the perspective I needed to make the next move.

July 18, 2019

I recently made the difficult decision to leave Appirio where I spent nearly six years helping to grow a consulting practice from a group of 12 to nearly 250 across the globe. Throughout my last year there, I was restless. I sensed my arc had come back to Earth. "Is my work finished here”? "Do I need to pick a different lane”? "What's next”? It took a change of scenery and a professional "layover" at KPMG to gain the perspective I needed to make the next move.

During my “layover,” a new opportunity showed up in a LinkedIn post from a trusted colleague about the “next wave” of disruptive technology and the consulting services needed to move organizations to a new way of providing the service their workforce and customers want.

I’ve consulted dozens of customers on their HRMS/HCM solutions for 19 years with three different applications. Nearly every customer wants to provide better visibility and direct access to their workers and managers to do their jobs, but they still rely on email, spreadsheets and phone calls. In fact, 60-70% of HR’s time is spent on repetitive transactional activities. In an age of social media, 24-hour news cycles, constantly-connected mobile devices and instantaneous access to information, there has to be a better way! There IS a better way, and I wanted to be a part of taking it to the masses.

Companies typically rely on their HR software as a “system of record,” or a “single source of truth.” To me, that’s an inward focus on transactional information we hope is accurate. We need to shift our thinking to a system of engagement and action to effect a behavioral change that impacts the entire business. Enter ServiceNow.

At The Anti, we are intentionally focused on HR Service Delivery and Customer Service Management on the ServiceNow platform, to take the mundane out of day-to-day tasks and provide measurable outcomes for our customers. In our short time, we have hired the best and brightest with ServiceNow expertise and HR domain experience. Our plan is to be a major player in a market set to explode in the next five years. What’s left? Stay humble and hustle hard.

Perhaps you feel a similar restlessness. Perhaps you need a similar stretch. If so, let me know. We're building something great at The Anti!

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